Pando
Location
Chennai | India
Job description
Senior System Administrator
Pando is a global leader in supply chain technology, building the world's quickest time-to-value Fulfillment Cloud platform. Pando's Fulfillment Cloud provides manufacturers, retailers, and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfillment and customer order fulfillment to improve service levels, reduce carbon footprint, and bring down costs. As a partner of choice for Fortune 500 enterprises globally, with a presence across APAC, the Middle East, and the US, Pando is recognized as a Technology Pioneer by the World Economic Forum (WEF), and as one of the fastest growing technology companies by Deloitte.
Role
This role is responsible for providing technical support to employees. They will work closely with other IT professionals to resolve computer-related issues and ensure that all systems are functioning properly.
Responsibilities
· Ensure the IT issues/tickets are promptly addressed, documents and resolved within SLA.
· Co-ordination on asset purchase and management
· Document and inventory management, assets, onboarding, and FNF.
· Troubleshoot various Office 365/ G-Suite issues including connectivity. O365 Administration security, compliance, defender, and SharePoint.
· Implement SAML, O-Auth, SSO, Azure AD with GPO platforms.
· Management and upkeep of VC solutions, CCTV system and Attendance Machine.
· Coordinate internal and external security audits, respond to audit findings, and ensure compliance with relevant security frameworks (e.g., ISO 27001, SOC, CSA, GDPR).
· Conduct regular vulnerability assessments and penetration tests to identify and remediate network vulnerabilities. Keep abreast of the latest security threats and industry trends.
Required experience & skills
· Bachelor's degree in computer science, Information Technology, or a related field.
· 5+ years of experience in providing technical support to end users.
· Basic Hardware and networking troubleshooting.
· Experience with security threats and rule management at the firewall level.
· Hands on experience in Firewall, Access point, VLAN, VPN, DNS, Sub-netting & Routing.
· Knowledge in Endpoint and Email Security.
· Strong working knowledge of Routing & Layer 3 Switching.
· Strong Knowledge of SAML, O-Auth, SSO, Azure AD with GPO platforms.
· Experience in various Office 365/ G-Suite issues including connectivity. O365 Administration security, compliance, defender, and SharePoint.
· Mobile Device Management on JAMF, ManageEngine product.
· Strong working knowledge of Operating System Software (Microsoft Windows Client, Mac, and Linux).
· Solid understanding and ability to troubleshoot networking concepts (TCP/IP, LAN, WAN, Wireless, Cabling including network interfaces, and network security).
· Familiar with DNS definition, MX & A record, reverse lookup etc.
· Patch Management Solution.
· Data encryption like BitLocker, fire vault etc.
· Strong Knowledge in Linux terminal command.
· Ability to work independently and as part of a team.
· Excellent communication, coordination, and time management skills.
Preferred experience
· Ability to analyze complex network security issues, identify root causes, and develop effective solutions.
· Knowledge of DLP solutions.
· Incident and Event management.
· Data life cycle management.
· Cross domain authentication.
· Azure O365 Immutable ID knowledge.
· IT security GAP assessment, and Vulnerability management.
· Familiar with Clustering and Data backup in email platform.
Job tags
Salary
