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Location

Secunderabad | India

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Job description

REQ# No of open position 1 Duration of Hiring Around 10 months No of years' experience 6+ years Detailed job description - Skill Set: Service desk job - managing software licenses & compliance; ITAM(IT Asset Mgmt); contracts, amendments, order forms; software license/support renewals.

Creation and management of key documentation including purchase and ticket reporting, software compliance reporting, finance reporting, inventory reporting and any ad hoc knowledge base required to support key software stakeholders

Mandatory Skills Accountable for the BAU administration of the SAM(ServiceNow Software Asset Management) system/tool, with responsibilities including contract & license management, inventory management, routine/ad-hoc SAM compliance reporting, managing our software renewals agenda/calendar. Assist with contract and relationship management to optimize value creation for software licensing, maintenance, and services. Engage with resellers and procurement managers to gather and organize information related to software entitlements, deployment, and contracts. Good to Have Skills Basic understanding of SAM Software asset management, Customer Management skills as it's Service Desk job Vendor Billing range Not more than 5K to 7k Inr /day BG Type Pre onboarding Joining time ( Notice period) 1 month Work Location Offshore (any DC)

JD as below

SAM Manager is a key enabler within BT SAM and is pivotal to ensuring that the team facilitates and aligns IT strategy with business needs.

Accountable for the BAU administration of the SAM system/tool, with responsibilities including contract & license management, inventory management, routine/ad-hoc SAM compliance reporting, managing our software renewals agenda/calendar. Assist with contract and relationship management to optimise value creation for software licensing, maintenance, and services. Engage with resellers and procurement managers to gather and organise information related to software entitlements, deployment, and contracts.

What You'll Need

• 5+ years' experience within a dedicated Software Asset Management (SAM) team with demonstratable experience of managing software licenses & compliance; ITAM; contracts, amendments, order forms; software license/support renewals.
• An IT software, hardware, or similar technical background
• Advanced MS Office skills including Word, Excel, and PowerPoint
• Excellent oral and written communication skills.
• Be able to simultaneously manage multiple SAM topics and find appropriate resolutions within agreed SLAs.

You should apply if you have experience in most or all of the following:

• Practical experience in software asset management, license purchasing and recycling
• Experience with ServiceNow SAM tool
• Software catalogue maintenance
• Defining commercial management of software spend and identifying savings opportunities for renewals and software licensing
• Software renewal management
• Knowledge of Software publishers like Microsoft, Adobe, IBM, TOAD, etc.
• Knowledge of vendor management function
• Knowledge of licensing and entitlements
• Creation and manag ement of key documentation including purchase and ticket reporting, software compliance reporting, finance reporting, inventory reporting and any ad hoc knowledge base required to support key software stakeholders

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