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Location

Bangalore | India

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Job description

This is a full-time on-site role for a Tele-caller in Collection & Recovery, located in Bengaluru. The Tele-caller will be responsible for making outbound calls to customers with outstanding debts, informing them of their payment obligations, and coordinating with them to repay their debts. The Tele-caller will also negotiate payment plans with debtors, maintain accurate records of customer interactions, and escalate cases to the next level of support when necessary.

Qualifications:

• Excellent communication skills, with proficiency in English and Hindi regional languages spoken in the Bengaluru Hebbal area.
• Prior experience in collections or customer service preferred.
• Persistence and a desire to work with customers to find solutions to their payment issues.
• Ability to handle difficult customers with professionalism and empathy.
• Strong organizational skills, with the ability to work independently and as part of a team.
• Sound knowledge of how debt collection works is a plus.
• Bachelor's degree or 12+ with equivalent experience in collection.

Additional Details:

Timing: 9:30 am to 6:30 pm.
Working: 6 days rotation off
Work Location: Hebbal

Interested candidates please click on apply and for any futher inquires please reach to the following memeber of our team.

Contact Persons:

Asima: 8971458202
Arshi: 9742626669
Sonu: 9108180134
Don't miss this opportunity to join our team and make a positive impact in the field of collection and recovery!

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Job tags

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Salary