CrowdStrike
Location
Pune | India
Job description
The Pune Shared Services Centre was built to drive efficiencies in Sales Operations activity and support the Americas Divisional Sales Theatre with specialized focus on SalesForce data quality, reporting and ensuring the requisite tools are provisioned. As a Sales operations analyst, this role will be an integral part in the shared service centre responsible for responding to case load and inquiries from the Sales teams it supports.
What you'll Do:
Tackle the daily administration and support caseload of Salesforce.com database including Accounts, Contacts, Opportunities and Territory Assignments.
Act as internal Help Desk resource for all Salesforce.com user support issues with the Sales organization and work with the Technical support team to expedite resolution.
Support provisioning and onboarding of Sales Representatives to key tools
Ensure and maintain data integrity in Salesforce.
Ensuring global consistency in sales operations processes and practices.
Participate in ad hoc projects, as required, to improve the operations and process flow of the Shared Resource Centre
What you'll Need:
Strong mathematical/analytical background with the ability to understand complex data and resolve difficult problems. E
xcellent communication skills are a must with good command over written and spoken English.
2+ Years of Experience in Sales Operations, Finance or applicable quantitative role.
Previous experience with SFDC and SFDC tools like Data Loader preferable.
Good knowledge of MS Office and Excel. Experience with a Shared Resource Centre .
A self-starter, quick learner and team player. Contributes to team and company success.
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
Competitive vacation and flexible working arrangements
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Access to CrowdStrike University, LinkedIn Learning and Jhanna
Offices with stocked kitchens when you need to fuel innovation and collaboration
Birthday time-off in your local country
Work with people who are passionate in our mission and Great Place to Work certified across the globe
Job tags
Salary
