We are looking for sales officer for Delhi Region for cookware vertical
Primary Responsibilities:
Build and maintain relationships with key distributors and retailers in the kitchen and home specialist category in the region
Stay informed about market trends, competitor activities on new product features / discounts, and consumer preferences within the industry, to identify opportunities for sales growth
Process and manage sales orders accurately and ensure smooth order fulfilment
Collaborate with internal teams, such as supply chain and logistics, to ensure timely deliveries
Assist in the execution of sales promotions and marketing campaigns to drive sales within the assigned area or market segment
Ensure adequate inventory levels for the distributors / retailers based on DMS and ensure that they are buying out of schedule
Address customer concerns around product defects and warranty claims promptly and effectively to ensure high customer satisfaction
Build and maintain relationships with existing and potential customers (retailers, distributors), along with ensuring quick addressal of any inquiries / concerns
Ensure appropriate training of distributor / retailer sales teams on product specifications and features, as well as on tools and processes such as DMS and handling returns in case of defects