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Senior Process Executive


Infosys BPM


Location

Bangalore | India


Job description

Responsibilities

. Should have good knowledge and working experience in Quoting Process, preferably in IT Support industry.
. Knowledge on concepts like Pricing, Discounts, Gross Margin, Purchase Order
. Good understanding on who is a Vendor, Seller, Buyer, Customer etc
. Interact with the sales team through chat or calls through Microsoft Teams/Webex
. Provide email support (inbound/Outbound emails)
. Interact effectively with upstream and downstream teams
. Good understanding on Quotations Management process. Quote to Order.
. Clear written & oral communication skills with internal customers.
. Experience in working on ERP systems i.e SAP & Web based tools
. Works well with cross functional teams
. Good knowledge on KPI's and SLA's
. Acumen for quality at work.

Preferred Skills:

S&F- ORDER MANAGEMENT & SALES PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING) LOGISTICS (SHIPMENT PLANNING - INBOND - OUTBOND LOGISTICS - GOOD RECEIPT - EXPORT DOCUMENTATION


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