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Executive - Telesales


Bizaccen knnect


Location

Noida | India


Job description

Job Purpose : - Telesales Executive should handle Inbound and Outbound calls from B2C/Direct Customers for Cordelia. - The Telesales Executive is accountable for the delivery of high-quality professional services in accordance with the Mission, Core values, and achieve the set sales Targets. - Domestic Sales; Focus on PAN Indian Markets. Skills and Attributes : The Telesales Executive must possess the following skills and attributes: energetic; customer-oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the customer; ability to work quickly and achieve the sales targets; strong work ethic, and willingness to learn and improve in all aspects of the position; strong desire for a successful career in Cruise Sales and successful negotiating skills. Essential Functions: The Telesales Executive performs the following Essential Functions: - Promote products and services over the phone & counsels the customer to choose their dream vacation. - Follow up with prospects via email and phone. - Maintain a high degree of product knowledge and service expertise. - Promote and enhance company reputation by providing professional and effective assistance. - Outbound lead follow-up. - Answer all incoming phone calls. - Contact current customer base on current marketing offers. - Place calls to customers for the purpose of actively promoting products and services. - Effectively communicate (verbally and written) information with team members and customers. - Attain the service levels set by your Team Leader & adhere to set policies and protocols & is flexible to take up new challenges set by the organization (ref:updazz.com)


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