Business Delivery Executive

Location

Mumbai | India

Job description

Job Description:

Overview:

We are seeking a dynamic and detail-oriented individual to join our Address Team as an Executive on probation for 3 months and followed by a full time role based on performance. The selected candidate will play a pivotal role in handling tasks related to physical verification reports, interacting with vendors/internal teams, and contributing to the seamless functioning of the Single Interface.

Responsibilities:

• Calling (25%):
• Engage in outbound calls to facilitate communication with relevant stakeholders.
• Ensure effective and professional communication in line with organizational standards.
• Audit and Verification (75%):
• Conduct thorough audits of physical verification reports.
• Accurately document and submit reports to the IDfy portal.
• Collaborate with internal teams and vendors to address any non-compliance issues.

Communication:

• Liaise with vendors and internal teams to ensure adherence to established protocols.
• Provide timely updates on the status of verification tasks.

Documentation:

• Maintain comprehensive and accurate records of all verification activities.
• Prepare detailed reports for review and analysis.

Adherence to Guidelines:

• Ensure strict adherence to company policies and guidelines.
• Proactively identify and address any deviations from established procedures.

Qualifications:

• Proven experience in a similar role, preferably in the field of address verification or related domains.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to analyze complex information.
• Proficiency in using relevant software tools for data entry and report generation.
• Ability to multitask and prioritize assignments effectively.

Job tags

Salary