Kapil IT Skill HUB
Location
Hyderabad | India
Job description
2+ years of experience as a tele caller in IT Institute or any similar role. Excellent interpersonal and communication skills. Excellent negotiation skills and the ability to resolve issues. Efficient with English, Hindi and Telugu Languages Interacting via various channels, such as live chat, emails, social media and direct calls Candidate must be efficient in Basic Word, Excel with good speaking & writing ability in English, must be computer literate with knowledge in Internet Surfing & Social Media Platforms. Contacting current and potential leads to inform them regarding the service. Answering all queries and questions regarding the company and service. Understanding customers’ requirements by asking questions and closing the deal. Keeping the customer database maintained and updated. Keeping a record of all the calls and notes of useful information.
Job tags
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