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Commercial Loan Servicing Representative


The Wells Fargo Foundation


Location

Bangalore | India


Job description

Department Overview
Payoff team prepares the payoff demand statement when the Borrower is willing to pay off the loan either at post maturity date or prepayment or at maturity date. We are responsible for ensuring that borrowers do not prepay the loan in violation of the mortgage loan documents. If the loan documents do permit prepayment, or if the loan is maturing, the servicer will provide the borrower with a payoff quote and process the payoff. The process is very critical and complex, since it requires a detailed interpretation, reviewing the unique legal documents and calculating multiple amounts as per the terms in the loan documents. Team should diligently coordinate with Borrowers, Asset Managers, Onshore Approvers and internal stake holders for each loan payoff request.

About the Role
Prepares, verifies and approves written payoff quotes/statements for commercial mortgage loans to authorized third parties, borrowers and other departments in a timely manner. Responsible for interpreting, analyzing, reviewing and extracting payoff related information from loan documents. Processes, solves and answers complex loan language issues, problems or inquiries. Shall work on high complex commercial loans, modified loans, LIBOR / SOFR loan payoffs and Yield Maintenance prepayment penalties.

Responsibilities

Essential Qualifications

Posting End Date:

13 Mar 2024

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Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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