Vice President, Technical Ops and Project Management
Location
Bangalore | India
Job description
Job Description
Interface with digital products user communities, focus groups, development teams and technology resources. Define technology project scope and objectives and formulate systems business strategies. This role also requires managing and leading cross functional project teams
Job Responsibilities - Defining tech requirements for BAU support and new initiatives
- Lead regional technology projects and programs
- Construct workflow charts and diagrams; studying system capabilities; writing specifications
- Recommend controls by identifying issues / blockers and writing improved procedures
- Monitor and participate project progress activities by tracking and resolving issues
- Prepare technical reports for regional BAU operations
- Validate technology resource requirements and develop cost estimate models
Required Qualifications, Capabilities, And Skills - 12 years' experience managing technology Hospitality, or Customer Service platforms
- Familiar with Use Case development, workflow design and process engineering
- Bachelor's Degree technology discipline
- Detail oriented, analytical and inquisitive
- Ability to work manage and lead teams and with others
- Extremely organized with strong time-management skills
Preferred Qualifications, Capabilities, And Skills - Familiar with Project Management Methodologies
- Agile Scrum methodology
- Familiar with relational database concepts and client-server concepts
- Microsoft Office Suite, Visio, MS Teams, Jira, Figma
- Microsoft Access and/or SQL
About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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