Fiserv
Location
Thane | India
Job description
About the Business We’re Fiserv, a global leader in Fintech and Payments, enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so our customers, members and consumers can move money when and where they need it, at the point of thought. Our aspiration is to move money and information in a way that moves the world.
As a FORTUNE™ 200 Company and one of FORTUNE Magazine World’s Most Admired Companies for the 8th consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us. What does a successful Scheme Compliance Manager do at FISERV ? The Scheme Compliance Manager will oversee all card scheme compliance matters within APAC. You will provide leadership and guidance to various levels in the APAC business unit in delivering and effectively supporting regulatory of the scheme programs, processes and procedures. You will ensure the product portfolios remain compliant with the scheme rules and regulations. Location : Thane (Mumbai) What will you do ? Compliance Management Manage Card Scheme rules and Network/Industry requirement and notify stakeholders of any scheme rule changes new mandates Administer notifications to stakeholders and work non- compliance issues and remediation plans Respond to waiver requests to appeal for waivers of non- compliance and escalate rejected waiver requests to management for further negotiation with the scheme and Network/Industry bodies to ensure all means available for recourse have been exhausted Organize workshops/training between Fiserv and Scheme as well as Network/Industry bodies on new products and mandates Mange stakeholders across functions to answer their queries on rules for risk/MCC assignment, pricing, merchant business models, registration requirements etc. Set up new BIN/ICA/Acquirer Institution Numbers (AINs) for new Banks and provide ongoing services between Fiserv and Schemes as well as Network/Industry bodies between entities Manage registration of 3rd party service providers for all schemes and PCI certificate renewals for third party partners for scheme compliance requirements Support audit processes and ensure timely and accurate response to inquiries Global/ Regional/Local Scheme SME on COVID Issues - work across regions or locally to ensure the support received from schemes as well as Network/Industries bodies is aligned and customized also depending on impacts to individual markets Provide support to both internal and external stakeholders for the bi-annual Scheme Compliance Release Co-ordinate between internal and external stakeholders in support of Regulatory requirements Support for FDNA issuing clients to certify the chip on their cards and raise requests artwork/branding approvals when issuing new cards Attend Network/Industry meetings and follow up tasks to/from both internal and external stakeholder Manage library of compliance rules Managing scheme branding requirements for terminals and merchant websites Business Development Network Partnership Management - Actively engage in scheme and Network/Industry meetings to review Fiserv’s support requirements Identify first mover opportunities in the market with schemes to improve our go to market strategies as an organization and at the same time deepen the our partnerships Manage all scheme referral opportunities and facilitate discussions between the appropriate teams to develop new partnerships Engage with the business to understand market specific requirements and introduce scheme products to enhance our overall product offerings to clients Support for new products identified for 2021 Mange new scheme integration into Fiserv along with new compliance requirements for Discover Network for selected regions Co-ordinate new Issuer Processing Opportunities between schemes and Fiserv Manage scheme incentives/sponsorship opportunities for new scheme products integrating with Fiserv What will you need to know ? Minimum 10 years of relevant working experience in Payments/Cards industry In-depth knowledge of the Card Scheme standards/processes and regulations Excellent communication to connect with internal and external stakeholders Good reporting procedures and record keeping Demonstrate strong analytical, written and verbal communication skills Proven track record in handling regional and country operation Able to handle complex problem solving and decision-making ability Effective individual contributor and team playerJob tags
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