SCHNELL TECHNOCRAFT PRIVATE LIMITED
Location
Noida | India
Job description
Location : Noida, IndiaWorking Hours : 7:00 AM- 4:00 PM PSTNumber of Positions : 1Employment Type : Full timeSalary : Upto 15 LPAKey Responsibilities:- Produce enterprise-level designs for M365 Security Stack to cover Users, Devices/Endpoint, Applications & Network security landscape for global initiatives following those through to implementation via collaboration with project and support teams.- Identify opportunities to innovate, extend and enhance service delivery everywhere possible.- Own Root Cause Analysis and Problem Management for corporate Identity Management environment.- Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems.- Lead and participate in ongoing Office 365 security and strategy discussions.- Stay current on all things Office 365, including changes & updates, roadmap & releases, and third-party solutions.- Good understanding of the available Microsoft 365 cybersecurity products and services such as Microsoft Purview, M365 Defender, Data Loss Prevention, Multi-Factor Authentication, and Conditional access- Create and maintain system documentation for M365 Security products/platform, including installation, configuration, and appropriate troubleshooting steps.- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.- Develop, maintain, and update technical documentation- Provide training as required- Manage customer satisfaction through effectively communicating and managing customer expectationsTechnical Skills :- Knowledge of Active Directory, Azure Active Directory, and identity management concepts [Mandatory]- Working knowledge of Microsoft 365 products and services with a focus on core solutions such as Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams [Mandatory]- Experience with endpoint management concepts such as configuration management, application deployment, update management, operating system deployment, and mobile device management. [Optional]- Knowledge and expertise in Azure AD P1 and P2 features (Conditional Access Policies, MFA, PIM, PAM, Access Reviews, Identity Protection, SSPR, SSO) [Mandatory]- Knowledge and expertise in any three of the following Microsoft 365 security features, including implementation, troubleshooting and maintenance [Mandatory]1. Defender Suite :- Defender for Identity- Defender for O365- Defender for Endpoint- Defender for Cloud Apps2. E5 Compliance :- Information Protection and Governance (AIP, DLP, Retention policies etc.)- Insider Risk Management- E-Discovery and Audit- Experience in creating PowerShell scripts for automation [Optional]- ITIL v3/v4 Certification [Optional]Process Skills :- Understanding of Incident Management, Problem Management, Root Cause Analysis, Change Management as per ITIL process.Interpersonal Skills :- Willingness and acumen to learn and adopt new technologies/enhancements- Positive attitude towards work and team - Ability to break complex problems into pieces and approach solutions.- Ability to accept new challenges in the role.- Ability to independently work on complex projects related to services with little or no assistance from others.- Ability to understand the business requirements thoroughly and convert those requirements into proper technical solutions to achieve the required goals.- Able to identify the gaps in the processes and propose appropriate changes required for improvement.- Able to identify new opportunities for technological improvements and as well optimally utilize the existing used features. (ref:hirist.tech)
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