Crosspoles
Location
Jaipur | India
Job description
We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
Responsibilities
· Set and implement social media and communication campaigns to align with marketing strategies
· Provide engaging text, image and video content for social media accounts
· Respond to comments and customer queries in a timely manner
· Monitor and report on feedback and online reviews
· Organize and participate in events to build community and boost brand awareness
· Coordinate with Marketing, PR and Communications teams to ensure brand consistency
· Liaise with Development and Sales departments to stay updated on new products and features
· Build relationships with customers, potential customers, industry professionals and journalists
· Stay up-to-date with digital technology trends
Requirements and skills
· Proven work experience as a community manager
· Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
· Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
· Excellent verbal communication skills
· Excellent writing skills
· Hands on experience with social media management for brands
· Ability to interpret website traffic and online customer engagement metrics
· Knowledge of online marketing and marketing channels
· Attention to detail and ability to multitask
Job tags
Salary
