Clinicart Healthcare Consulting
Location
Chennai | India
Job description
As a Centre Manager in a Dermatology Clinic, your roles and responsibilities would typically encompass various administrative, operational, and managerial tasks to ensure the smooth functioning of the clinic and provide excellent patient care.
Administrative Duties:
Overseeing daily administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance claims.
Coordinating with front desk staff to ensure efficient patient flow and excellent customer service.
Managing inventory and supplies, ensuring availability of necessary medical equipment and materials.
Staff Management:
Recruiting, hiring, and training administrative and clinical staff.
Scheduling shifts, managing work schedules, and overseeing staff performance.
Conducting regular staff meetings to communicate updates, discuss issues, and foster teamwork.
Financial Management:
Developing and managing the clinic budget, including revenue projections, expenses, and financial reporting.
Implementing strategies to maximize revenue and minimize costs.
Monitoring billing and coding practices to ensure compliance with regulations and maximize reimbursements.
Patient Care Coordination:
Ensuring that patients receive high-quality care in a timely manner.
Coordinating patient consultations, treatments, and follow-up appointments.
Addressing patient concerns and complaints in a professional and timely manner.
Compliance and Regulatory Oversight:
Ensuring compliance with healthcare regulations, including HIPAA and other relevant standards.
Overseeing documentation practices to ensure accuracy and completeness of patient records.
Keeping abreast of changes in healthcare laws and regulations and implementing necessary changes to ensure compliance.
Facility Management:
Overseeing the maintenance and cleanliness of the clinic facility.
Coordinating with vendors and contractors for repairs and renovations as needed.
Ensuring compliance with safety and infection control protocols.
Marketing and Business Development:
Developing and implementing marketing strategies to attract new patients and retain existing ones.
Building relationships with referring physicians and other healthcare professionals.
Identifying opportunities for business growth and expansion, such as introducing new services or opening additional locations.
Quality Improvement and Patient Satisfaction:
Implementing quality improvement initiatives to enhance patient care and satisfaction.
Collecting and analyzing patient feedback to identify areas for improvement.
Implementing strategies to enhance patient satisfaction and loyalty.
Continuing Education and Professional Development:
Staying updated on advancements in dermatology treatments, technologies, and practices.
Encouraging staff members to pursue continuing education and professional development opportunities.
Leadership and Team Development:
Providing leadership and direction to the clinic staff, fostering a positive work environment.
Encouraging teamwork, collaboration, and open communication among staff members.
Leading by example and exemplifying professionalism and excellence in patient care.
Job tags
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