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Location

Surat | India

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Job description

Job Description

• Day to day store operations.
• Driving the sales targets & achieving the same.
• Customer delight, maintaining & elevating service standards.
• Customer contentions handling & service recovery.
• Hygiene & Upkeep of the lounges.
• Ensuring proper grooming of staffs.
• Driving the P&L & Establishing effective cost control startegies.
• Banking & Reconcilliations of various pay modes.
• Lounge level MIS report generation.
• Ensuring vigilance & loss prevention.
• Staff Deployment / Management by establishing duty roster well in advance.
• Daily briefing of the team & Documentation of same.
• Monthly review of the store team & suggesting improvments.
• Recruitement of team members & Retention of team members.
• Inventory management – forecasting /- par stock /indenting.
• SOP Implementation & Adherence.
• Taking care of Repair & Maintenance of the store.
• Establishing & Adherence to preventive maintenance schedule.
• In-store, out store Events Management.
• Safety & Security of the overall lounge.
• On job training of the Team.

Regards,    

Ritika Shahani

[email protected]

9898408648

 

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Job tags

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Salary