Location
Bangalore | India
Job description
We are seeking a dynamic and experienced Team Leader to manage our team of 15 Academic Mentors. The ideal candidate will be responsible for overseeing the delivery of high-quality academic support, driving student retention strategies, and ensuring the team's alignment with our educational goals. This role demands a strategic thinker with strong leadership skills, a passion for education, and a commitment to enhancing student success.
Key Responsibilities:
- Team Leadership and Management:
- Lead, mentor, and support a team of 15 Academic Mentors to achieve excellence in student support and guidance.
- Conduct regular team meetings to review performance, discuss challenges, and strategize on improving student outcomes.
- Implement a structured feedback system for chats and communication with students, ensuring mentors deliver constructive and impactful academic advice.
- Planning and Implementation:
- Develop strategies to boost student retention and engagement, analyzing performance data to inform approaches.
- Work closely with mentors to implement retention strategies, tailoring interventions to student feedback and performance trends.
- Performance Optimization:
- Monitor team performance, providing regular feedback and coaching to ensure high-quality mentorship and student support.
- Analyze student performance and retention data to identify trends, make informed decisions, and report on key metrics to stakeholders.
- Utilize Excel and Google Sheets for efficient management of schedules, student data, and resource allocation.
- Training and Development:
- Identify training needs and organize sessions to enhance mentor skills, ensuring they are equipped to support diverse student needs.
- Design and deliver comprehensive training programs for new mentors, focusing on pedagogical techniques, communication skills, and platform use.
- Facilitate ongoing professional development for the mentor team, ensuring they remain at the forefront of educational trends.
- Empathy and Communication:
- Lead with empathy, understanding the challenges faced by both students and mentors, and fostering an environment of support and growth.
- Ensure clear, effective communication within the team and with stakeholders, maintaining transparency and collaboration.
- Problem-Solving and Decision-Making:
- Employ a logical approach to address challenges, making informed decisions to resolve issues and improve team performance and student satisfaction.
Qualifications :
- Bachelor's degree with 2 years of proven experience in leading and managing teams within the education sector.
- Strong understanding of academic mentoring, student retention strategies, and online learning platforms.
- Excellent communication and interpersonal skills, with a demonstrated capacity for empathy and understanding.
- Analytical and strategic thinking skills, with a proficiency in data analysis and performance reporting.
- Empathetic leader with a passion for education and student success.
Why Join Vedantu
- Be part of an innovative and growing EdTech company with a mission to impact education globally.
- Lead a team of dedicated professionals committed to making a difference in students' lives.
- Enjoy a dynamic work environment with opportunities for professional development and growth.
- Competitive salary and benefits package, reflective of your experience and contributions to our team's success.
Apply only if you can speak Tamil and ready to work from office (HSR Layout, Bangalore)
Job tags
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