BT e-Serv (India) Pvt. Ltd.
Location
Bangalore | India
Job description
As a technical delivery specialist for BT Security, you will play a pivotal role in expanding, enhancing and maintaining our high growth Managed Security portfolio to meet the needs of our Global, CPS and SMB customers across BT Business. So that we drive significant profitable business revenue, whilst providing best in class security managed services to protect our customers, and their assets. The Technical Delivery Specialist executes a range of workstreams in delivering the implementation of technical solutions from initial scope to delivery, ensuring adherence to roadmap, time and budget constraints.
What you ll be doing
Implements workstreams in full cycle delivery of commercial outcomes for technology developments and solutions.
Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
Coordinates with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
Coordinates with multiple complex medium sized technical deliveries or a single large technical delivery.
Monitors all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
Implements ways to improve team, process and service performance and suggest and implement changes to how the team operates.
Contributes to the development of innovative approaches and tools aimed at furthering BT Groups capabilities.
Implements the resolution of technical delivery problems and ensuring all parties involved are engaged in resolutions.
Mentors and coordinates a diverse team to deliver medium-sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.
Champions, continuously develops and shares with team knowledge on emerging trends and changes in Technical Delivery.
Skills Required
Technical Delivery Management - understanding of the BT IT system stacks.
Strong background in IT development including portal, orchestration and network capabilities.
Stakeholder Management - ability to manage matrixed teams (design, delivery and test), external vendors and senior stakeholders e.g. product line.
Strong grounding in Agile (e.g. SAFe), with Scrum Manager experience in leading squads/agile deliveries.
Manage the achievement of IT requirements by the production of a robust and achievable design and delivery plans.
Ensure all components impacted review, size and commit to the delivery & costs of the design for the technical delivery.
Own the technical delivery of Global CIO IT projects from business scoping. The technical delivery will be complex and of all sizes, small, medium and large.
Inclusive Leadership,People management and Negotiation
Program Increment Planning/Big Room Planning
Waterfall Delivery Methodologies
KPI/Metric Monitoring and Requirements Management
Change Management, Decision Making and Project/Programme Management
Investment planning, budget management and cost control
Growth Mindset and Risk Management
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