The Voice & Video Technical Analyst is responsible for ensuring the effective operation of the Voice & Video environment through understanding of Cisco VOIP Technology. He should have adequate knowledge of configurations and troubleshooting skills to support projects and performance issues.
He / She should also possess good communication skills. In addition they are responsible for the resolution and/or escalation of the production incidents.
Should be able to understand LAN & WAN terminology and also should be able to correlate their impact on VOIP segment
Supporting VOIP Cluster components with hands on experience on configuration & administration of
Cisco Call Manager
Unity Connection Servers
Contact Center Servers
Cisco Voice Gateway
Configuration and supporting VOIP implementation at remote sites
Validation of VOIP implementation documents like site readiness , LLD
Configuration and supporting QoS & Packet analysis
Should have knowledge of SIP and H323
Configuration and supporting Switching, VLAN, Ether channel , HSRP
Troubleshooting Call Manager, Voice Gateway , On Net Calling Issues
Create awareness of VOIP technology in end user
Support VOIP analysis and reporting to achieve savings
Good Communication skills and ability to coordinate with global stakeholders
Vendor coordination & management
votre profil
The Voice & Video Technical Analyst is responsible for ensuring the effective operation of the Voice & Video environment through understanding of Cisco VOIP Technology. He should have adequate knowledge of configurations and troubleshooting skills to support projects and performance issues.
He / She should also possess good communication skills. In addition they are responsible for the resolution and/or escalation of the production incidents.
Should be able to understand LAN & WAN terminology and also should be able to correlate their impact on VOIP segment
Supporting VOIP Cluster components with hands on experience on configuration & administration of
Cisco Call Manager
Unity Connection Servers
Contact Center Servers
Cisco Voice Gateway
Configuration and supporting VOIP implementation at remote sites
Validation of VOIP implementation documents like site readiness , LLD
Configuration and supporting QoS & Packet analysis
Should have knowledge of SIP and H323
Configuration and supporting Switching, VLAN, Ether channel , HSRP
Troubleshooting Call Manager, Voice Gateway , On Net Calling Issues
Create awareness of VOIP technology in end user
Support VOIP analysis and reporting to achieve savings
Good Communication skills and ability to coordinate with global stakeholders
Vendor coordination & management
le plus de l'offre
The Voice & Video Technical Analyst is responsible for ensuring the effective operation of the Voice & Video environment through understanding of Cisco VOIP Technology. He should have adequate knowledge of configurations and troubleshooting skills to support projects and performance issues.
He / She should also possess good communication skills. In addition they are responsible for the resolution and/or escalation of the production incidents.
Should be able to understand LAN & WAN terminology and also should be able to correlate their impact on VOIP segment
Supporting VOIP Cluster components with hands on experience on configuration & administration of
Cisco Call Manager
Unity Connection Servers
Contact Center Servers
Cisco Voice Gateway
Configuration and supporting VOIP implementation at remote sites
Validation of VOIP implementation documents like site readiness , LLD
Configuration and supporting QoS & Packet analysis
Should have knowledge of SIP and H323
Configuration and supporting Switching, VLAN, Ether channel , HSRP
Troubleshooting Call Manager, Voice Gateway , On Net Calling Issues
Create awareness of VOIP technology in end user
Support VOIP analysis and reporting to achieve savings
Good Communication skills and ability to coordinate with global stakeholders
