HDFC Credila Financial Services Limited
Location
Vijayawada | India
Job description
Job Description
HDFC Credila is looking for a dynamic and result oriented professional with experience in financial services collections. The ideal candidate should have a proven track record in managing delinquency.
Responsibilities
- To Handle delinquent portfolio from Bucket X to 180 + (Education Loan).
- To deliver 99 % productivity in Bucket X. Also, to keep 30 + and NPA to be the lowest.
- Regular & Timely visits on the cases which are not contactable in Bucket X & mandatory visits on all 30 + & NPA cases and need to get regularized.
- Maintenance of the data records, meeting reviews & targets.
- To maintain proper feedback files & MIS need to be reported to the Manager on a daily basis.
- To maintain daily MIS report and DRR as per the target given. Timely updation of payments in the system as received from customers.
- To solve the query of delinquent customers and need to get the EMI from him on regular monthly basis.
- Need to co-ordinate with Credit, Ops, & Sales Dept and to solve the queries of delinquent customers if any.
Compliance and Governance
- Ensure compliance with all relevant policies and procedures.
- Ensure adherence to prudent social and legal norms during customer interactions
Qualifications and Experience
- Graduate in any field. Postgraduation/ MBA/ CA preferred.
- Minimum 5 - 7 years of relevant collections experience
- Goal orientation, working effectively with the teams, interpersonal and influencing skills to manage customers effectively
- Proven track record of achieving deadlines and help in target achievement for the company.
- Excellent oral & written communication skills in English as well as the local language (If any).
Job Location: Vijaywada
Job tags
Salary
