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Location

Bangalore | India

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Job description

Job title:

Soft Skill Quality Audit and Language Coach Work Location:

Bangalore (Whitefield) Experience:

0-3 Years

Expectations: Experience in Coaching/Training Delivery Should be open to work in US Shift. Enjoy challenging and diverse work assignments in a fast-paced environment.

Roles and Responsibilities: Monitor calls and emails on communication and soft skills per sampling plans. Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.

Required Skills: Excellent Communication Skills (Written & Verbal) Strong knowledge of customer care processes and techniques Call quality/ transactional monitoring experience

Please share your resume to

- [email protected]

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Job tags

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Salary