NewBazaar Technologies Pvt ltd
Location
Bangalore | India
Job description
Industry : IT/Technology/E-commerce/Startup/Fintech Edu. Qualification : BE/ B.Tech ,BCA, MCA Job Description :Experience :- You have a strong customer focus amp; is proficient in SQL, Database, Excel - You have worked in support for Cloud web based application amp; Android application - You have a sharp troubleshooter's mind amp; you can express problems, causes, diagnosis and solutions in a clear concise manner. - You have excellent spoken and written communication skills (English amp; Hindi) Responsibilities :- Resolving support Incidents, coming from various channels, in a timely and efficient manner - Investigating the issues amp; conducting a root cause analysis to come up with corrective action amp; preventive action - Supporting product team in new features amp; user challenges - Interfacing with outside customers and vendors as and when required - You will directly work with other engineering teams to resolve problems - You will liaise with product developers to handle escalations. Good to have :- Worked in Fintech / NBFC / IT / E- Commerce / Transportation / IoT / lending / banking domain/Telematics Projects (ref:hirist.tech)
Job tags
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