Flight Support@GURGAON WFO EXPEDIA@28K INHAND
Sana Search International
Location
Gurgaon | India
Job description
Full Job Description
Wha
tsapp your profile to 7065126218/ [HIDDEN TEXT] Job Summary EXPEDIA, or EMT for short, is one of India's top travel agencies, with a customer-centric approach that includes a no-convenience fee option and a wide distribution network supported by a hybrid platform. We're seeking for Flight Support / Task List Executive who have excellent communication skills and zeal to go extra miles to serve the customers
Responsibilities:-- Knowledge -international/domestic travel voice process
- Knowledge of world map & geography will be required.
- Be enthusiastic & have zeal to perform.
- Be flexible to work in 24*7 rotational shifts days working environment.
- Candidates should be able to join ASAP.
- Excellent communication skills required.
- Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
- Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
- Clarify customer requirements; probe for and confirm understanding of requirements or problem.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Listen attentively to customer needs and concerns; demonstrate empathy.
- Confirm customer understanding of the solution and provide additional customer education as needed.
- Prepare complete and accurate work and update customer file.
Required Skills:-- Freshers with good communication skills will work candidates will work.
- Freshers from travel domain with good communication skills
- Experienced customer support candidates in travel domain
- Ready to work in rotational shifts
- Walk-In Interview:**
Wha
tsapp your profile to 7065126218 / [HIDDEN TEXT] NO HIDDEN CHARGES
Job tags
Salary
