Tata Consultancy Services
Location
Mumbai | India
Job description
TCS Hiring for Customer Service - International Voice & Webchat Team Member Opportunity!
Skill/Role: Customer Service - International Voice Team Member Location: Mumbai, Pune Shift: Should be comfortable to Night Shift & Rotational Shifts Desired Exp. Range: 1-6 Yrs Job Description: Candidates expected to Have Good Communication skills. Comfortable to work in 24/7 environment Knowledge of customer service practices and principles Should have minimum 1 year of experience working in BPS environment. Skill/Role: Customer Service - International Web Chat Location: Kolkata Shift: Should be comfortable to Night Shift & Rotational Shifts Desired Exp. Range: 1-4 Yrs Job Description: Requires exceptional verbal and written communication skills as well as strong customer service. Accountable to answer customer requests and assisting customer either by email/chat or over the phone. Ability to understand customer issue and route to appropriate team. Willingness to work in any shifts including night shifts. Mandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume · Step 1: Visit · Step 2: Click to login · Step 3: Click New user (Register with us) · Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details) · Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXXXX. · Step 6: You will receive the EP number & Password on your personal e-mail ID. Warm Regards, Suman Guha HR - Talent Acquisition Group Tata Consultancy Services LimitedJob tags
Salary
