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Sr. Process Analyst


_VOIS


Location

Pune | India


Job description

What You'll Do

Manage the transfer of International Carrier Voice deal data into the Telarix Contract Simulator module, produce Deal Summaries and complete Deal True-ups, ensuring best in class data integrity through sustainable and repeatable processes.

Who You Are

  • Transfer International Carrier Voice deal data into the Telarix Contract Simulator (CS) template accurately to prepare it for upload into Telarix or create a User Interface (UI) change sheet to identify data changes in an existing deal
  • Produce Deal Summaries based on the deal data provided
  • Identify and trouble shoot issues with CS downloads, uploads and template, and if needed, open tickets with Telarix for resolution
  • Complete Deal 'True-Ups' mid-term and once deals have ended to determine actual deal performance
  • Based on understanding of system, provide inputs for operating model improvement
  • Perform acceptance testing on behalf of commercial team if required.
  • Report to line manager regularly for progress updates and issues, if are any
  • Support Market Managers and Billing Operations Managers in trouble-shooting and issue resolution activities
  • relating to the CS completion, Deal Summary and Deal True-up activities.

Key performance indicators [:

  • Completion of accurate Contract Simulators within agreed timeframes
  • Completion of accurate Deal Summaries within agreed timeframes
  • Completion of accurate deal True-Ups mid-term and once deals are finished within agreed timeframes

Core Competency

  • Experience dealing with large complex data sets.
  • Knowledge of International Wholesale Voice business processes / traffic flows and associated terminology
  • Highest level of expertise using advanced Excel functionality
  • Strong knowledge of Telarix routing, contract and reporting modules
  • Experience in driving improvements to complex process flows

What's In It For You

Together we can


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