Colossus Ventures India
Location
Sahibzada Ajit Singh Nagar | India
Job description
Job Summary : - As a Customer Sales Representative, you will be responsible for promoting and selling products or services to customers via inbound or outbound calls in a US process. Your primary goal will be to engage with potential customers, understand their needs, and effectively communicate the benefits of our products or services to drive sales revenue. Key Responsibilities : - Conduct outbound calls to potential customers or respond to inbound inquiries regarding products or services. - Build rapport with customers and actively listen to their needs to identify opportunities for sales. - Provide accurate information about products or services, including features, pricing, and promotions. - Utilize persuasive selling techniques to close sales and achieve revenue targets. - Maintain a high level of professionalism and customer service during all interactions with customers. - Update customer information in the database following each interaction. - Collaborate with the sales team to share insights, best practices, and strategies for improving sales performance. - Stay updated on product knowledge, industry trends, and competitor offerings to effectively position our products or services in the market. - Adhere to company policies and procedures, including compliance with regulatory requirements. - Meet or exceed key performance indicators (KPIs) related to sales targets, call quality, and customer satisfaction. Qualifications : - High school diploma or equivalent; bachelor's degree preferred. - Proven experience in sales or customer service, preferably in a call center environment. - Excellent communication skills, both verbal and written, with a clear and professional telephone manner. - Strong persuasive selling skills and ability to handle objections effectively. - Ability to work in a fast-paced environment and adapt to changing priorities. - Basic computer skills and proficiency in using CRM software or other sales tools. - Strong problem-solving skills and attention to detail. - Ability to work independently as well as part of a team. - Willingness to work flexible hours, including evenings and weekends, as required. - Authorization to work in the United States. (ref:updazz.com)
Job tags
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