Rapid Circle
Location
Pune | India
Job description
Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change Then this vacancy is for you!
As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging.
At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn.
Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of an Support Engineer.
If you recognize yourself in this, then you might just become our Monitoring Support Specialist.
Rotational Shift is 24/7
Experience Required:
Experience Required:
• Support work experience 1-2 years with below mentioned categories.
o In-depth knowledge of computer systems and networking.
o Experience in Trouble Shooting issues related to Office 365 Applications, MS Teams, Exchange, Active Directory.
o Basic understanding of Cloud platforms (Azure) and Windows server.
• Working in ITIL driven Managed Services Team.
• Excellent communication skills with Prior experience on Customer interaction role.
• Proactive and detail oriented. Ability to work in team and stay organized.
• Flexible working in shifts on rotation basis.
Good to have:
• Knowledge in Powershell commands and scripting.
• Work experience with International Client/Teams.
• Experience with different Servicedesk tools (ServiceNow, Connectwise, Autotask, Topdesk etc).
• Knowledge on Remote Monitoring and Management Tool.
• Must have AZ -900 certification
Job tags
Salary
