IAM Engineer

Cyderes

Location

Bangalore | India

Job description

Help gather business and technical requirements from the customer/application owners
Provide input to functional and technical design where required
Ensure that the tec h nical solution meets the customer requirements and performs as per the design
Create customer delivery documentation such as implementation and configuration documents, test plans and run books
Work closely with the project manager and engagement manager to deliver tasks on time and with high quality
Identify new and existing customer opportunities
Help create strong customer relationships with technical stakeholders
Share best practices with team members to contribute to enhancing the IAM centre of excellence
Provide technical support and troubleshoot issues in production
Support closure of IAM-related support tickets in alignment with agreed metrics.
Manage vendor technical support, contract maintenance, product enhancements request, and corrective actions
Quality assurance checks for enhancements and updates
Install critical fixes upon analysis of IAM Solution patches versus installed versions
After-hours and weekend work as necessary in support of a global organization.

Desired Technical Skills and Experience

2+ years of hands-on experience in SailPoint IdentityIQ:
Installation and configuring
Developing lifecycle workflows
Onboarding applications with automated provisioning
Configuring reports and dashboards
RBAC and Access Reviews
Troubleshooting P1/P2 issues
Experience with databases (such as Oracle, MSSQL, MySQL)
Experience with Java or BeanShell and PowerShell required
Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers
Experience installing complex applications on UNIX/Linux platforms
Experience in building custom API integrations
Strong communications skills (written and verbal)

Job tags

Salary