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Senior Customer Success Engineer


Brinqa


Location

Bangalore | India


Job description

Brinqa is seeking a Senior Customer Success Engineer to lead in the successful deployment of our Cybersecurity Knowledge Platform. We are looking for a senior engineer who can work closely with our customers, Customer Success Managers, Product Engineering Team, and Professional Services Team to design and deploy risk management solutions for Fortune 500 customers. Members of our team enjoy a collaborative work environment focused on delivering real value to real customers.

In this role, you will work closely with customers to understand their needs and will use your skills and experience to deliver the required risk management capabilities available in the Brinqa Platform. You will need to use your expertise to ensure that the deployment provides the value that was discussed during the pre-sales activities. This role will be pivotal in securing customer satisfaction and success by demonstrating our willingness to listen and serve our customers, providing insight into customer issues and possible solutions that should result in an increase in year-over-year renewals. Brinqa is in hyper-growth mode and needs engineers who can work both independently and as part of a team.

The ideal candidate must have a proven background in successfully deploying complex, technical solutions for Fortune 500 customers. The position reports to the Chief Customer Officer

WHAT YOU WILL DO

WHAT YOULL NEED

AND IDEALLY


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