Location
Kolkatta | India
Job description
We are seeking a skilled and detail-oriented Computer Operator to join our team. The ideal candidate will be responsible for ensuring the smooth and efficient operation of our computer systems, networks, and associated peripherals. This role requires a combination of technical expertise, problem-solving skills, and a proactive attitude towards maintaining system integrity and performance.
Key Responsibilities: - System Monitoring: Monitor computer systems and network infrastructure to ensure optimal performance and identify any issues or potential problems.
- Routine Maintenance: Perform routine maintenance tasks such as software updates, system backups, and disk clean-ups to ensure the reliability and security of our systems.
- Troubleshooting: Diagnose and resolve hardware, software, and network issues in a timely manner to minimize downtime and maintain productivity.
- User Support: Provide technical support to end-users, including troubleshooting hardware and software problems, installing and configuring applications, and assisting with system access and permissions.
- Documentation: Maintain accurate records of system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and future reference.
- Security Management: Implement and enforce security protocols to protect against unauthorized access, viruses, malware, and other security threats.
- Capacity Planning: Monitor system resources and usage patterns to identify potential bottlenecks and plan for future expansion or upgrades as needed.
- Collaboration: Work closely with other IT team members and departments to address technical issues, implement solutions, and ensure alignment with organizational goals and priorities.
- Compliance: Ensure compliance with relevant regulations, standards, and best practices related to data security, privacy, and IT operations.
Job tags
Salary
