Technical Support Specialist

Location

Delhi | India

Job description

Tech Support Specialist (On-Site) - Delhi

Appentus Technologies  is seeking a passionate and analytical Tech Support Specialist  to join our growing team!

About the Role:

Are you a problem-solver with a knack for technology Do you thrive in a fast-paced environment and enjoy exceeding customer expectations If so, then this role is for you!

In this on-site, full-time position, you'll be the hero for our customers. You'll provide technical and analytical support, troubleshooting issues and finding solutions that keep them up and running. Your dedication to customer satisfaction will ensure they have a positive experience every time.

Responsibilities:

• Troubleshoot and resolve a wide range of technical issues for our customers.
• Utilize strong analytical skills to diagnose and solve complex problems.
• Foster positive customer interactions and ensure their satisfaction.
• Provide clear explanations and guidance in a professional and courteous manner.
• Stay updated on the latest technological trends relevant to our industry (mobile and web preferred).

Qualifications:

• 1+ year of experience in technical support and troubleshooting.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both written and verbal.
• A passion for customer service and exceeding expectations.
• Experience with mobile or web technology is a plus.
• Ability to work a flexible schedule as needed.
• Post Graduation is must

Recent graduates are welcome to apply!

Why Appentus Technologies

Join a dynamic team that's passionate about technology and providing exceptional service. We offer a competitive compensation package and a positive work environment where you can learn and grow.

Job tags

Salary