PingPong Payments
Location
Jaipur | India
Job description
Seller Acquisition:
· Monitor the sales program on managed accounts across all sales channels and pinpoint ways to penetrate new markets.
· Build an effective Sales Pipeline with the team's help and work on initiatives that reduce the conversion TAT for clients, improving the Pipeline efficiency.
· Achieve the assigned KPI & TPV Goals every month & make sure each team member achieves the same.
· Provide on-the-ground support for sales associates and help them Close the business if required.
Seller Retention:
· Maintain cross-team communication smoothly, which makes operations easy & enhances the customer experience.
· Understand their business needs if that can be fulfilled at our end with our eco-system, work for the client servicing about those & deliver a better experience.
· Build good PR with customers to sustain the business. Meet with customers to discuss their evolving needs and assess the quality of our company's relationship with them.
· Creation of a dashboard, which can help understand the calling intervals on existing sellers.
Team Management:
· Manage team members for their own Goals, and ensure timely execution of predefined tasks without follow-ups. Also, ensure adherence to work rules & company values.
· Cultivate the ownership & team spirit in the Team members. Make them visionary for their career with the organisation & set a reasonable goal.
· Manage the effective communications delivery in the team coming from the management.
· Assess the strengths and weaknesses of the sales team and manage the sales program accordingly; identify the training opportunities for team members & facilitate the same.
· Cultivate a good working culture for teammates, which enhances their productivity & experience while working with the company.
· Creation of reports that can help team members record their performance in a structured way.
· Creation of a reporting structure for efficient communication.
· Encouraging team members to share their views/ideas based on anything and everything related to our business.
· Budget-related asks for any skill development program/course/training.
Reporting:
· Share regular team performance with the management team.
· Participation in healthy business discussions and approaches to growing the business in multi-folds.
· We share valuable business-related suggestions with the management team for a long-lasting impact.
· Provide daily/weekly reports of field sales success and communicate reporting data. Data should comprise sales pipeline performance, Teammates' Daily Inputs in the process, and Any breakthrough or a big Win/lose.
Project/Strategic Initiatives:
· One needs to be innovative enough & bring new plans for business growth, retention & brand value-centric.
· Initiate & cultivate the same in the team, Take initiatives, long & short term projects, collaborate with teams & bring the results.
· Bring new Affiliate Partners for business & marketing growth & scale the relationships with them.
· Create your ecosystem of support by considering a long term business vision in mind.
Marketing Support:
· Work with Marketing Team for effective execution of planned activities OR suggest new efforts/ideas in marketing which boosts/empowers sales process.
Product Development:
· Prepare the Customer feedback/requirement reports to help the product team make changes or create new markets/offerings.
Requirements:
ž Bachelor's degree preferably in business or science. Master's degree preferred.
ž Preferred domains: E-commerce, Logistics & Banking
ž Excellent oral and written communication skills.
ž 3+ years of professional experience in Business Development/Account Management/ Sales Experience.
ž Have excellent interpersonal skills, and the ability to communicate effectively with external clients as well as internal stakeholders. Must possess intense customer focus.
ž Proven track record of taking ownership and driving results through influence and negotiation.
Job tags
Salary
