Location
Amritsar | India
Job description
Job Overview
We are looking for a Guest Services Associate to join our team as a Guest Services Associate, you will be responsible for providing exceptional customer service to our guests and ensuring their satisfaction. This is a full-time position based in Amritsar, Punjab, India.
Qualifications and Skills
- 1-3 years of experience in a similar role
- Excellent hospitality skills
- Customer service orientation
- Strong interpersonal skills
- Ability to work under pressure and in a fast-paced environment
- Knowledge of reservation systems
- Attention to detail
- Teamwork
- Conflict resolution skills
Roles and Responsibilities
- Greet and welcome guests as they arrive at the establishment
- Assist guests with their inquiries and provide accurate information about our services and offerings
- Manage reservations and ensure proper arrangement of tables
- Escort and seat guests at their designated tables
- Take orders and serve food and beverages to guests
- Handle guest complaints and find appropriate solutions
- Ensure overall cleanliness and organization of the dining area
- Collaborate with other team members to provide excellent service and maintain a positive work environment
- Adhere to all safety and sanitation regulations
Job tags
Salary
Rs 15000 - Rs 17500 per month
