Customer Care Officer

MSPIRE Ventures Private Limited

Location

Ahmedabad | India

Job description

Handling of outbound calls of customers regarding card control

Clarifications & queries on transactions declined due to card control not enabled
Renewal and upgrade customers for welcome call/feature enforcement
Attempting to delight the customer by striking a relationship and fulfilling needs
Answering customer calls within the specified call answer time
Responding to customers with the resolution within the defined TATs
Call back to customers in case of any unresolved queries etc

Min. Graduate

Job tags

Salary