Captain - Ahmedabad ( F & B)
Location
Ahmedabad | India
Job description
Service Captain
- Responsible for leading the service team during service hours.
- Coordinates between the kitchen and the dining area.
- Ensures smooth and efficient service to guests.
Team Leader - Provides guidance and direction to the waitstaff.
- Monitors the pace of service to maintain a positive guest experience.
- Handles guest inquiries and resolves issues promptly.
Table Management - Oversees the allocation of tables to waitstaff.
- Manages reservations and ensures efficient table turnover.
Order Coordination - Coordinates with the kitchen to ensure timely preparation and delivery of orders.
- Communicates special requests and dietary restrictions to the kitchen.
Guest Relations - Interacts with guests to ensure satisfaction with the dining experience.
- Handles feedback and resolves any issues to ensure a positive outcome.
Menu Knowledge - Possesses in-depth knowledge of the menu, including ingredients and preparation methods.
- Helps guests with menu choices and provides recommendations.
Training And Development - Assists in training new staff members.
- Provides ongoing support and guidance to the service team.
Quality Control - Monitors the quality of food presentation and service.
- Ensures that all service standards are met.
Cash Handling - Manages bill settlements and ensures accurate handling of payments.
- Handles any discrepancies in billing.
Shift Management - Oversees the organization of shifts and break schedules for the service staff.
- Ensures that the restaurant is adequately staffed during peak hours.
Skills: training,payments,schedules
Job tags
Salary
