Constantly and thoroughly monitor the Operations database for updates and changes, highlighting and addressing signals/ documentation for action.
Identify areas where efficiencies may be made and provide possible solutions to the Operations Manager.
Monitor and report any errors or discrepancies in information to the Operations Manager.
Support all operational aspects of provision, planning and management of maritime transits or projects as required.
Travel Management
Monitor and report any problems of the travelling teams travel management to the Operations Manager
General Administration
Respond to calls and monitor email Inboxes and associated folders, responding and dealing with enquires in a timely and efficient manner.
Compile detailed and accurate information to be sent to the Operations Managers, contractors and agents.
Production, filing and tracking of documentation, maintenance of the main operations database.
Any other ad-hoc administration duties as required
Quality of Administration
Ensure accuracy and consistency of work across the team by supporting and participating in cross-checking of Operations information and documentation.
Communication
Liaise with other departments and external agencies to ensure information free flow and exchange.
Ensure any Contractor-related issues are escalated regarding performance and conduct.
Provide accurate reporting and communication of information concerning the movement of PVI/PVI India's security teams, weapons and equipment, the movement and timings of vessel transits, client specific requirements and any unique pay arrangements to the Financial Accounts team.
Out Of Hours And Additional Coverage
To ensure a consistent service and continuous operational support 365 days 24/7; all operational team members are required to provide weekend coverage on a rotation basis.
Be contactable/on call as per the agreed rotation schedule.