Receives and receipts cash items and third party payments; posts and reconciles payments to ledgers.
Reviews credit balances, refunds, adjustments, and claim denials; reconciles, corrects, and applies adjustments to billing records.
Balances daily batches and reports; prepares income reports and statistics; distributes reports. .
Ensures strict confidentiality of financial records.
Performs miscellaneous job-related duties as assigned.
Process invoices according to the shipment information and according to specific requirements of the customer.
Submit the invoices via Email or via regular mail according to customer requirements.
Process and post daily wire remittance deposits and check deposits to the appropriate customer account and invoices, ensuring reconciliation of the batch with customer payment details.
Prepare weekly accounts receivable aging report, comments of collection status, analyse of days sales outstanding and credit insurance coverage.
Issue credit memos according to the RMA and DC procedure.
Interface with customer service, sales organizations and senior level management in communicating and resolving issues.
Analyze customer accounts for any skipped or partial payments, or customer errors.
Contact customers immediately to resolve any remittance discrepancies and work with logistics and sales to resolve those issues on a timely basis.
Conduct a monthly invoice reconciliation to ensure all shipments are invoiced properly.
Enter and maintain description codes for customer deductions and discrepancies to facilitate AR analysis and follow-up. Contact customers to collect past due amounts. Identify any reasons for non-payment and develop plans with supervisor on how to resolve. Document results of contacts.
Track and follow-up on customer commitments.
Handle customer receivable inquiries.
Flag and communicate any invoicing or credit memo errors identified when applying remittances.
Analyze deductions and credits in customer accounts, identifying items to net, items to follow-up with customer, and items requiring potential write-off
Escalate unresolved issues, tracking to final resolution.
Communicates and follows up with internal departments to resolve issues and determine methods for expediting problem payments.
Maintains and administers accounts payable databases; analyzes and manipulates data and prepares standard and ad hoc reports as required.
Will be responsible for additional tasks as assigned by reporting manager
Requirements
Degree in accounting discipline required
Knowledge of accounts receivable
Knowledge of general accounting procedures
Minimum 2 years accounts receivable and general accounting experience
