Asst Program Manager - Loyalty

Location

Noida | India

Job description

JD for Asst Manager - loyalty

• Responsible for ensuring client Satisfaction and also deliverables are executed in desired quality within defined timelines
• Should have good experience in managing program operations and driving project task to closure
• End to end client servicing ensuring that the SLA's defined are met
• Continually strive to improve the customer experience through improved processes, people development and technology
• Ensure team is proactively meeting stakeholders requirements by providing a centralized, professional and effective Loyalty marketing and planning service.
• Making presentations based on the requirements/ client briefs
• Ensure that all external and internal events are aligned with the program marketing calendar and business objectives and activities are effectively leveraged to the benefit of the program.
• Knowledge of excel is must

Job tags

Salary