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Operations Manager


Bluebix Solutions


Location

Indore | India


Job description

Job Title: Operations Manager (US Staffing)

Location: Indore, MP

Tob Type: Full Time (Onsite role)

About Us

Bluebix Solutionsis a prominent player in the US Staffing industry, specializing in providing innovative workforce solutions to a diverse range of clients. We are currently seeking an experienced and dedicated Operations Manager to oversee onfloor operations, focusing on both the Bench Sales and Recruitment departments.

Job Description

As an operations Manager at Bluebix Solutions, you will be responsible for managing and optimizing the on floor operations of our US Staffing division, with a focus on two critical areas: Bench Sales and Recruitment.

Key Responsibilities

Bench Sales Department:

Client Management: Cultivate and maintain strong relationships with existing clients to understand their workforce requirements and address their staffing needs effectively.

Bench Management: Oversee the management of consultants on the bench, ensuring minimal bench time and timely placements. Work with the sales team to close bench deals.

Sales Strategy: Develop and execute sales strategies for bench sales to achieve revenue targets. Create and maintain a pipeline of opportunities and ensure timely deal closures.

Reporting: Provide regular reports on the performance of the bench sales department, including revenue, client engagement, and consultant placement metrics.

Recruitment Department

Team Management: Lead and manage a team of recruiters, providing guidance, mentorship, and support. Monitor and evaluate team performance and productivity.

Candidate Sourcing: Oversee the recruitment process, ensuring a steady flow of qualified candidates for client requirements.

Quality Control: Implement and maintain quality control measures to ensure the suitability of candidates and compliance with client expectations.

Process Improvement: Continuously improve recruitment processes and procedures to enhance efficiency and the candidate experience.

Compliance: Ensure recruitment activities adhere to legal and regulatory requirements, including employment laws and client contracts.

Operational Excellence

  • Implement best practices for onfloor operations to ensure efficiency and effectiveness.
  • Optimize processes and workflows to enhance productivity and performance.
  • Monitor key performance indicators (KPIs) and metrics to drive operational improvements.

Client Relationship Management

  • Collaborate with the Business Development team to understand client needs and provide support for successful service delivery.
  • Address client concerns and work to exceed client expectations.

Qualifications

  • Bachelor's degree in Business, Management, or a related field (Master's degree preferred).
  • 5+ years of experience in the US Staffing industry, with a background in both Bench Sales and Recruitment.
  • Proven leadership and team management skills, with experience managing teams of recruiters.
  • Strong knowledge of US staffing operations, including compliance and best practices.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in using CRM software and other relevant tools.
  • Ability to travel as needed.


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