11 Ouest
Location
Mumbai | India
Job description
11 Ouest is a creative agency, strategically aligned with the digital world to help brands communicate and connect. We are new-age storytellers, who brew brand tales and experiences that are riveting, meaningful, and truly enchanting. Through exceptional branding, insightful strategies, and memorable content, we sculpt brands who narrate stories meant for the ages.
Job Title: Account Manager - On Site Coordinator
As an Marketing Manager at the client site, you will play a pivotal role in bridging the communication and operational gap between our agency and the client. Your responsibilities will include capturing content, coordinating events, obtaining briefs and approvals, and managing day-to-day communications to ensure seamless collaboration.
Key Responsibilities:
Client Liaison:
Act as the primary point of contact between the agency and the client on-site.
Develop and maintain strong relationships with client representatives.
Ensure client satisfaction by addressing concerns and queries promptly.
Content Capture:
Collaborate with the creative team to capture relevant on-site content.
Coordinate photo and video shoots as needed.
Ensure that all content aligns with the client's brand and messaging guidelines.
Event Assistance:
Assist in the planning and execution of events, ensuring they align with the client's objectives.
Coordinate logistics, manage on-site activities, and troubleshoot any issues that may arise during events.
Briefs and Approvals:
Gather detailed briefs from the client, understanding their goals and expectations.
Facilitate the approval process, ensuring that deliverables meet client specifications.
Communication Management:
Maintain regular communication with both agency and client teams.
Provide timely updates on project progress, milestones, and any potential challenges.
Address and resolve issues efficiently to maintain a positive working relationship.
Qualifications:
Bachelor's degree in Marketing, Communications, Business, or a related field.
Proven experience in account management, client relations, or a similar role.
Exceptional communication and interpersonal skills.
Strong organisational and time management abilities.
Ability to work independently and as part of a collaborative team.
Familiarity with content creation processes and event coordination is a plus.
Be available to work on alternate Saturdays as part of the regular work schedule.
Location: Mumbai
Employment Type: Full-Time
CTC: 3.6 to 4.2 LPA (depending upon experience)
Job tags
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