Market Data Services Support Engineer

Location

Bangalore | India

Job description

• As a pivotal team member, the Market Data Support Engineer is responsible for supporting, configuring, and maintaining Market Data platforms, ensuring their seamless operation
• With a keen focus on continual service improvements, the engineer actively engages in latency tuning and capacity planning, optimizing performance for enhanced efficiency
• Client and third-party relationship management is a key facet, fostering collaborative partnerships to better meet user needs
• Reporting to management, the engineer meticulously documents infrastructure, processes, and procedures, contributing to a comprehensive knowledge base for the team
• In times of urgency, the Market Data Support Engineer serves as a crucial link, offering escalated support to Trading desks and application development support teams
• This role demands a harmonious blend of technical expertise and interpersonal skills, emphasizing the engineers importance as both a problem solver and a collaborator within the team
• Through their multifaceted contributions, they play a vital role in maintaining the reliability and effectiveness of market data systems, ensuring the team operates seamlessly in the fast-paced financial landscape

What you ll do

• Responsible for the support, configuration and maintenance of Market Data platforms.

• Continual service improvements, latency tuning and capacity planning.

• Client 3rd party relationship management.

• Reporting to management also documenting infrastructure; process and procedures.

• Escalated support for Trading desks and application development support teams.

Essential Experience:

• 3-5 yrs technical experience with multiple Market data products spanning back-end distribution / data management through to desktop consumption

• Experience working on multiple OS platforms - windows and Linux, a thorough understanding of distributed communications, networks, IP addressing, middleware etc important

• Experience in market data content from multiple providers.

• Experience with monitoring tools such as ITRS

Desirable Experience:

• Low Latency Monitoring

• Use of agile tooling such as Jira and Confluence for managing work, documenting technical systems

• Analysis using Timeseries databases and dashboard tools ( Grafana )

• Tick Capture solutions ( KX, OneTick )

Essential Skills:

• Thorough understanding of Refinitive Real-Time Distribution System (TREP).

• Thorough understanding of data use, entitlements and controls.

• Strong understanding of Market Data Exchanges, data types, fields, and records.

• Technical troubleshooting, performance analysis and tuning.

• Scripting (Perl, Bash)

• Excellent verbal and written communication skills in English.

• Good knowledge of network technologies (TCP/IP, UDP, Multicast, Routing Protocols)

• Good working knowledge of Redhat Linux and Windows operating environments

• Team work

Job tags

Salary