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Hostess-Restaurant


Cubestar HR Consultants


Location

Pune | India


Job description

Hostess job description.

A Hostess is typically employed in the hospitality industry, usually at restaurants, hotels, and other similar establishments. Their primary responsibility is to greet and welcome guests, assist with seating arrangements, manage reservations, and coordinate with servers and other staff members.

The job description of a Hostess may include the following duties and responsibilities:

  1. Greeting guests as they arrive and providing them with information about the establishment.
  2. Assisting guests with seating arrangements and taking them to their tables.
  3. Managing reservations and ensuring that tables are available for guests.
  4. Coordinating with servers and kitchen staff to ensure that guests receive prompt and quality service.
  5. Managing waiting lists and providing estimated wait times to guests.
  6. Answering phones and responding to guest inquiries and requests.
  7. Ensuring that the reception area is clean and tidy.
  8. Assisting with other duties as required.

In addition to these duties, a Hostess should also possess excellent communication and customer service skills, the ability to work in a fast-paced environment, and the flexibility to work on weekends and holidays. A high school diploma or equivalent is typically required for this role, and previous experience in a similar position may be preferred.

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