Senior Officer for Life insurance ( Direct Sales ) at Delhi
Location
Delhi | India
Job description
Desired qualification and experience:
- 0 – 1.5 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate.
- Age Bracket: 20-25 years
- Must own a conveyance
- Good communication skills
KEY RESPONSIBILITIES:
- Service through relationship management
- Establishing and strengthening relationship with the allocated customer base.
- Ensure retention of customers in his/her allocated “Book of Relations” (existing customer database).
- Act as single point of contact for customers for any customer query/complaint.
- Identify financial goals of customers and providing financial planning assistance.
- Competition Analysis for giving professional advice to customer
- Fix self appointments everyday from the given customer database as per the campaign Sales
- Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing
Measures of Success:
- TAT adherence for updating System - CRM Next
- Successful completion of cross-sell/up-sell Business Goals month on month
- Collection of payment/premium from 91-180 days due policies
- Complaint Resolution /Customer satisfaction
- Achievement of Retention Targets.
- 45 unique customer meetings in a month
- More than 90% attendance (of total working days)
- Successfully score >=80% in the Functional Trainings imparted
Key Relationships (Internal /External):
- Internal – HR/Trainers/Supervisors/Peers
- External- Customers
Key competencies/skills required:
- Process & Result orientation
- Customer centricity & relationship building
- Basic Computer Knowledge.
- Good communication skills- English and regional language
Direct Sales,Insurance,Life Insurance
Designation: Senior Officer for Life insurance ( Direct Sales ) at Delhi
Vacancies: 4
Experience: 0 - 1.0 Year(s)
Job tags
Salary
Rs 2.2 lakh p.a.