CrowdStrike
Location
Pune | India
Job description
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CrowdStrike is seeking Renewals Account Managers to be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively collaborate with the partner and the customer -- focusing on driving on-time renewals and growing our ARR.
The ideal candidate will have a strong track record of success, organization and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, strong communicator, as well as a creative problem solver.
What Youll Do:
Manage the contract renewal cycle
Provide quotes to channel partners
Ensure delivery of quote to end customer
Consult with partner and customer to answer any questions
Manage process through booking
Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue
Team with the Account Manager to ensure a seamless customer experience
What Youll Need:
Track record of meeting or exceeding expectations in an individually focused, quota carrying role
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
Technical aptitude and ability to learn new concepts quickly
Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings
Must be a self-starter with the ability to work independently or in a team environment
A curious nature with a desire to learn and a competitive spirit
High level of comfort handling objections and negotiations
Excellent time management skills
Security or SaaS sales experience
Customer Success/Service background
Prior experience using Salesforce or another CRM solution
2 years+ or equivalent experience in consulting or account management - particularly in cybersecurity
Bachelors degree from an accredited college or university or relevant experience.
Able to work APJ working hours
#LI-VD1
#LI-Remote
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
Competitive vacation and flexible working arrangements
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Access to CrowdStrike University, LinkedIn Learning and Jhanna
Offices with stocked kitchens when you need to fuel innovation and collaboration
Birthday time-off in your local country
Work with people who are passionate in our mission and Great Place to Work certified across the globe
Job tags
Salary
