Demonstrated client relationship and interpersonal skills.
Excellent analytical and problem-solving skills.
Proven ability to define and document gap analysis and propose solutions.
Able to plan & prioritize own workload to meet conflicting, varied and demanding deadlines.
Planning and organizational skills to determine what needs to be done to deliver multiple projects with defined timescales, and to ensure this happens.
Communication & coordination:
Present themselves professionally.
Ability to project confidence to help customers make right decisions, utilizing the products and industry best practices.
Team Collaboration : Ability to motivate and lead cross-functional teams and professionals of all levels.
Customer Satisfaction: Ability to continuously improve and receive positive feedback from customers and internal stakeholders.
Initiative: Ability to manage tasks with minimal supervision
Responsibilities
Focus on business requirements gathering, functional solutions and testing
Conduct business requirement analysis and gap analysis.
Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
Facilitate and shadow the business process and configuration workshops.
Work with the Project Manager to define optimum project delivery strategy and plan.
Provide functional and business leadership to the client as well as the cross-functional Teams
Testing and Validation of business requirements and functional solutions.
Work with internal groups to define, deliver, and assist with post-implementation issues.
Facilitate and lead the delivery of Administration Training.
Provide consulting on the functionality of the application
Oversee and guide Learning (and Talent, if required) implementation projects.
Meet utilization requirements and other KPIs related to individual and practice performance.
Travel to client location as required.
Qualifications
5-10 years of relevant work experience (i.e consulting preferably in HCM or ERP)
Knowledge or experience working with HCM solutions is preferred.
Aptitude for technology, able to learn new tools quickly.
Mandatory- Expertise in using Microsoft Office suite (Office 365), Microsoft Project
Experience with usage of tools like: Salesforce (SFDC), OpenAir (PSA), MS Teams, SharePoint, OneDrive desirable.
Extensive experience with HCM platforms - Experience in Learning Management or Talent Management and / or Workforce Management Solutions / Payroll solution
Basic technological knowledge of some of the following: SQL, VB, JavaScript, ASP, XML, Cognos Reports, SQL Server, Oracle, IIS, firewalls, proxies, SMTP, general Windows OS, and network security.
MUST HAVE:
Good Hands-on Experience in HRMS Module or HRMS Domain i.e something related to HR Tech product
Ă‚ Basic Knowledge of Sql Queries
Good hands-on Implementation Skills i.e, (thorough knowledge of implementation process starting from Hire to Retire )
Worked with SAAS industry, HR Tech or LMS is mandatory
EST Time Zone, an alternative shift i.e EMEA Shift
