IT&D Senior Business Analyst - Product Safety
Location
Secunderabad | India
Job description
- Within R&D the Safety function makes sure the products we create are safe to use, both during development and once they are on the market.
- Safety has the stated objective of becoming a world class Safety Department, in which the Digital Capabilities play a key role.
- The Senior Business Analyst (SBA) for Product Safety partners with our Vigilance and Risk Management team, which is responsible for pharmacovigilance, e.g. the management of Adverse Events.
- The Senior Business Analyst (SBA) supports the Product Owner in realising the product strategy through incremental improvements to the product, designing business scenarios and use cases.
- They partner with business stakeholders to elicit, analyse, document, and manage product requirements through workshops.
- They collaborate with the Solution Vendor to elaborate product requirements and test whether they are satisfactorily fulfilled by a product release.
- They motivate the vendor Team to understand Reckitt s business needs and identify the best solutions for delivering customer value.
Key Outputs / Deliverables
- Elaboration, analysis, documentation, and testing of product requirements (e.g., features, user stories)
- Grooming the backlog, providing clarity on priorities and benefits
- Design of business scenarios, process flows, and use cases to maximise product adoption / value
- Identification of relevant GxP validation, security and compliance requirements that need to be adhered to as part of product development
Key Interactions
- Independently liaise with the Business community to elaborate product requirements, and coordinates with product teams to build a release plan and backlog
- Supports the Product Owner with the development and execution of the product strategy and roadmaps
- Work closely with the wider Regulatory and Safety Product team to ensure releases are coordinated, and requirements assessed from an end-to-end process perspective
- Collaborate with the SaaS vendor to ensure Reckitt requirements are included in upcoming releases
Technical skills & qualifications
- 4 years experience in requirement gathering (e.g., features, user stories)
- Strong business domain knowledge and business acumen, familiar with IT standards and controls
- Abreast of latest technology trends and the opportunities / risks they present to the business domain
- Proven expertise in analysing and breaking down problems and information using structured frameworks and methodologies
- Strong knowledge of software engineering, information risk, security guidelines, and architecture standards
- Strong understanding of requirements elicitation and management techniques
- Advanced user of requirements management tools, such as ADO
Metrics
- Product utilisation and satisfaction rates, e.g., NPS, # of end users/ solution adoption, intensity of product usage
- Stakeholder feedback
- Business Benefits realised
Job tags
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