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Location

Pune | India

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Job description

CSR- Customer Service Representative

Job description / KRAs:
• Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
• Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
• Responsible for collecting field level data as required
• Responsible for identifying customer needs and closing sales calls to achieve territory targets
• Ability to drive market creation initiatives under the guidance of company account manager
• Responsible for maintaining effective distribution management

Education:
Minimum qualification: Graduation (science, pharmacy background preferred)

Required experience:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred

Mandatory skills:
• Self motivated
• Good Communication Skills
• Core Selling Skills
• Good Customer Relationship Management Skills

Desired skills:
• Basic internet skills
• Ready to work in Operating Theatre environment
• Exposure to healthcare business
• Should be willing to learn clinical aspects of company products & their applications in various surgeries

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Job tags

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Salary