Medical Affairs- Training Administrator

Location

Mumbai | India

Job description

Provide training support cross MU for the Learning Management system (LMS) and Learning tools administration and deployment.

Key responsibilities

LMS management

• Serve as a liaison between internal Stakeholders, LMS and development
• Break strategies into tasks for development
• Provide training /guidance /user support when needed
• Act as an admin for the platform
• Share updates with links to new content to users on a quarterly basis via newsletter/email
• Communicate whats new to users and how the platform can be used to serve best their training plans = use different communication channels to ensure all stakeholders are informed (workshop / email / newsletter / assignment / video /EVA page)

Content management

• Initiate and ensure the effective and timely publication of learning content provided by MUs / Assist in publishing content by filling out content upload forms
• Convert content from any PPT to PDFs with watermarks for content that would be potentially downloadable
• Ensure automatic assignment of courses for onboarding is updated as needed
• Liaise with key stakeholders (e.g. x-MU Content Owners), as needed, to maintain a training catalogue, i.e. get further input, and identify potential gaps or outdated content and need for new content development or content update
• Support improvement of content material being uploaded by working with MU Leads and subject matter experts as needed
• Input into the design, development, customization, and deployment of training content with learning vendors when needed
• Ensure training material is in line with the companys identity
• Gather, analyze, and address metrics, participant feedback, and reporting to ensure high-quality and efficient learning solutions.
• Provide metrics regularly and/or on demand by internal Stakeholders

Cross-MU Tools administration

• Know and understand all cross-MU tools that are available
• Be the point of contact to help administer tools as they are deployed by each MU eg liaising with tool vendors to decide on timelines and transferring attendee lists, Q&A and resources etc as appropriate
• Create meeting invitations and communication on tool deployment on behalf of MU on request

Candidate

• An organized and skilled professional with a background in Science and Medical Affairs experience
• Able to work collaboratively with stakeholders from a range of functions and at varying levels of seniority
• Process oriented and able to suggest improvements that can expedite new and existing processes
• Able to take ownership and accountability for assigned tasks
• Interest in and ability to work with novel tools, digital processes and potentially AI driven tools
• The ability to work cross-functionally and collaboratively is essential to this role

Education level

Graduate degree strongly preferred.

Professional experience

Minimum 2-3 years of Medical Affairs or Industry experience

Expected Travel

Little to no travel requirement

Job specific competencies and skills

Excellent written and oral communication skills.

• Ability to effectively communicate

• Excellent organizational skills
• Solid understanding of Medical Affairs
• Good project and time management skills
• Fluency in English (oral and written)

Job tags

Salary