Location
Noida | India
Job description
This Job Role is for an MS Core and Cloud Specialist in PS-Core/VoLTE/VO- Wifi domain & services to provide technical service and support to various customer networks.
What you will do The position responsible will be required:
- To provide 2nd Level Operations support/assistance for E2E troubleshooting, analysis, RCA, config changes, MOP preparation/verification, handover from Project, NW KPI audit/improvement, software upgrades, network expansion related to PS-Core/VoLTE IMS network, in 24x7 environment.
- To take complete ownership while driving ongoing issues, handling emergencies for faster resolution within defined SLA s.
- To participate in technical/operational discussions held internally as well as with customer.
- To interact with next level/product support for product related issues and follow-up till closure.
- To ensure MSTOP Processes are followed in the Workplace.
- To contribute towards improvements of procedures/routines within the department / group.
- To conduct regular knowledge-sharing sessions for team members.
You will bring. - Excellent analytical/troubleshooting skills including trace, log analysis, configurations, E2E network connectivity including respective interfaces/links from application to infra.
- In-depth knowledge/understanding as well as hands-on exp. on E2E PS-Core/VoLTE/VoWifi network architecture, signaling flows, data flows, interfaces, protocols. Understanding about other domains like CS Core, RAN will be advantageous.
- Good understanding/hands-on exp. on Open-stack, Cloud NFVI arch., VNF, Kubernetes/K8s.
- Good working exp. on products like EPG/PCC/PCG/HSS-FE /IPWORKS (DNS)/WMG(ePDG)/SGSN-MME. Ericsson product knowledge would be preferrable.
- Excellent packet core network KPI understanding and reporting
- Excellent communication and inter-personal skills.
- Customer focused approach along-with enriched customer handling experience.
- Result-oriented, non-rigid, flexible, committed approach towards work and leader-ship skills.
- Ability to ensure correct working methodology, adapt Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries.
Key Qualification: - Education: B.E / B-Tech.
- Experience: 10-15 years.
Job tags
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