TeamLease
Location
Noida | India
Job description
We are looking Telle caller/BPO/CUSTMOER SERVICE
Company - whirlpool Location - Noida MALE CANDIDATE JD - Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments, and complaints.- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process. - Managing a team of junior customer service representatives.- Ensure customer satisfaction and provide professional customer support.
- Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent. - Ability to stay calm when customers are stressed or upset. - Comfortable using computers. - Experience working with customer support. - Good communication skill. - Inbound call - Customer care service - English ad Hindi Contact 9140249894Job tags
Salary
